1. Information We Collect
1.1 Information You Provide Voluntarily
We collect personal information when you:

• Submit a contact or quote request
• Subscribe to our newsletter or marketing updates
• Request information about purchasing or leasing
• Book a demo or visit our showroom
• Communicate with us via email or phone

Personal information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Project details
• Any additional information you provide voluntarily

1.2 Automatically Collected Information
When you visit our website, we may collect:

• IP address
• Device and browser details
• Pages viewed and time spent
• Website interaction data
• Cookies and tracking information
• Traffic source (search engines, ads, social networks, referrals)

This helps us enhance site performance and user experience.

2. Cookies & Tracking Technologies
We use cookies, analytics tools, and advertising pixels (e.g., Google Analytics, Meta Pixel, LinkedIn Insight Tag) to:

• Improve website functionality
• Understand user behaviour
• Personalize user experience
• Support marketing and advertising campaigns

You can disable cookies through your browser settings at any time.

3. How We Use Your Information
We use personal information for the following purposes:

3.1 To Deliver and Improve Our Services

• Responding to inquiries and quote requests
• Providing product information
• Offering support and consultation
• Processing and managing communication

3.2 Website Analytics and Performance

• Monitoring traffic
• Optimizing content and navigation
• Enhancing security

3.3 Marketing & Promotional Communications
With your consent, we may use your information for our own marketing purposes, including:

• Sending newsletters and promotional emails
• Sharing updates about new WorkBooth products
• Providing leasing offers and business insights
• Sending invitations to events, demos, and webinars
• Retargeting you through digital advertising platforms

You may unsubscribe at any time through the link provided in our emails.
We do not share your information with third parties for their marketing purposes.

4. How We Share Personal Information
We respect your privacy and never sell, rent, or trade your personal information. We only share your data in the following limited situations:

4.1 Service Providers
We may share information with trusted third-party providers who support our operations, such as:

• Website hosting
• CRM systems
• Email delivery services
• Analytics platforms

These providers only receive the information necessary to perform their functions and must comply with strict privacy obligations.

4.2 Legal Requirements
We may disclose personal information if required to:

• Comply with any applicable law or regulation
• Respond to a subpoena, court order, or legal process
• Protect our rights, property, or safety

5. Data Storage & Security
We take strong technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure, including:

• Secure servers
• Access control and authorization policies
• Regular system monitoring

Your data may be stored in Canada, the United States, or other jurisdictions where our service providers operate.
All transfers comply with PIPEDA and applicable data protection standards.

6. Data Retention
We retain your information only as long as necessary to:

• Provide requested services
• Communicate with you
• Maintain business and financial records
• Comply with legal obligations

Once the data is no longer needed, it is securely deleted or anonymized.

7. Your Rights Under Canadian Law (PIPEDA)
You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Withdraw consent for marketing communications at any time
• Ask for details about how your information is used and stored
• Request deletion of your information (subject to legal limitations)

For any privacy-related requests, contact us at: sales@workinbooth.com

8. Marketing Communications
By submitting information through our website, you consent to receive:

• Commercial and promotional emails
• Updates about WorkBooth products and features
• Leasing offers, case studies, and industry insights

You may unsubscribe at any time using the link included in our messages.

9. Children’s Privacy
Our website and services are not intended for individuals under 13.
We do not knowingly collect personal information from children.

10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, privacy practices, or policies.

11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we do, the “Last updated” date at the top of this page will be revised accordingly.
Continued use of our website indicates acceptance of any changes.

12. Contact Information
For questions or concerns regarding this Privacy Policy, please contact: sales@workinbooth.com

UPC TRADE INC
30 Via Renzo Dr, Suite 255 Richmond Hill, ON L4S 0B8, Ontario, Canada

13. Cancellation Policy
Our Privacy Policy covers the collection and use of personal information only.
Information regarding cancellations, refunds, order changes, and related commercial terms is outlined separately in our Cancellation Policy.

To learn more about cancellation rules, timelines, and requirements, please refer to our dedicated page: Cancellation Policy.

If you have any questions regarding cancellations, please contact us at: sales@workinbooth.com