1. No Cancellations After Purchase ConfirmationOnce an order has been confirmed and payment has been received, all sales are final. The Buyer acknowledges and agrees that payments are non-refundable and the order cannot be cancelled for any reason, except as expressly permitted under the “Refunds for Damaged or Defective Products” section below.
2. Refunds for Damaged or Defective ProductsA refund may only be issued if the product delivered is materially defective, damaged in transit, or not in accordance with the specifications outlined in the purchase agreement.
To qualify for a refund:
- The Buyer must notify the Seller within 48 hours of delivery,
- Provide reasonable documentation (photos, videos, or inspection reports), and
- Allow the Seller the opportunity to inspect, repair, or replace the product at its sole discretion.
If the Seller determines that the product is defective or damaged beyond repair, a refund or replacement will be issued.
3. Seller’s Right to CancelThe Seller reserves the right to cancel this Agreement, without liability, under any of the following circumstances:
a. If the Buyer fails to pay any amount when due;
b. If the Buyer becomes insolvent, makes an assignment for the benefit of creditors, or files for or is subject to bankruptcy proceedings;
c. If, in the Seller’s reasonable judgment, the Buyer’s ability to make payment has become impaired or doubtful.
In the event of cancellation by the Seller, any payments received for undelivered goods will be refunded, except where the Buyer is in default.
4. Acceptance of TermsBy placing an order, the Buyer acknowledges and agrees to this Cancellation & Refund Policy in full.